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FAQ
There are several ways you can pay safely online at Mosaicshop. You can choose the following options when you go to pay for your order at check out:
- Visa
- Mastercard
- PayPal
- Bancontact / Mister Cash
- Maestro
- KBC Online / CBC Online
- Belfius
- iDeal
- Giropay
- Sofort Bankig
- Klarna
- Bank Transfer
- Apple Pay
- Google Pay
- American Express
- Union Pay
- Shop Pay
- EPS
Once your order has been placed with MosaicShop, we will immediately send an order confirmation to your email. Should you not find our email in your inbox, don't forget to check your spam or junk folder.
MosaicShop proactively keeps you informed about the progress of your order. Email updates will inform you of each stage, from preparation to when your mosaic supplies have been dispatched.
Be sure to double-check the e-mail address provided: Make sure you have entered the correct e-mail address while placing your order. Also check that there are no typing errors.
Contact our customer service if you still have not received an order confirmation after completing the above steps, please contact our customer service. Please provide your order details, including the date and time of the order, so that we can help you further.
